Frequently Asked Questions
Everything you need to know about your Jodi Box experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking link via email to monitor its progress.
What is your return policy?
We offer a 14-day return window for all unworn items with original tags attached. Please visit our returns portal to initiate a request.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our size chart, as fits may vary between styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout.
Do you ship internationally?
Yes, Jodi Box ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
How should I care for my Jodi Box garments?
To maintain the quality of your items, we recommend following the specific care instructions on the inner label, generally advising cold machine washes and air drying.